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On the sign-in page, tap Forgot password, enter your email and use the 6-digit code we send you to set a new password.

Open Staff, enter their name, choose a role and tap Create staff account. Share the email and password shown with them. Only the shop owner can do this.

On the Staff page, tap the key icon next to their name. A new password is created; share it with them.

Use the language menu at the bottom of the side menu to switch between English, Amharic and Afaan Oromo. Your choice is remembered on this device.

Open Settings and scroll down to Delete account. This permanently removes your shop and all its data, so download anything you need first.

Open Products and tap Add product. Enter the name, selling price and how many you have in stock, then save. Stock goes down automatically each time you sell.

Record the sale as usual, choose the customer and enter only the amount they paid now. The rest shows as Unpaid on the Sales page until it is paid.

Open Sales, find the sale and tap Refund. The sale is then marked as refunded.

In Sales, tap the receipt icon on any sale. On the receipt page, tap Print or Share.

Open Expenses, tap Add expense and enter the amount and what it was for, such as rent or transport. Expenses are included in your reports.

The Dashboard shows today's summary. Open Reports to see sales, payments and trends for the period you choose. Some reports depend on your plan.

Open Subscription, choose a plan and pay with Chapa. Your plan starts as soon as the payment is confirmed. If it doesn't, report a payment problem below and include your payment reference.

Yes. Open Subscription to see your current plan and its end date, then choose another plan. For the Enterprise plan, contact us by phone, email or Telegram.

Yes. Your data is stored securely and only people you add to your shop can sign in to it. Cashiers and managers only see what their role allows.